Repeat prescriptions must now be ordered via our new online service.  If you have already registered for the new service and have received your log in details from the surgery please go to http://www.patient-services.co.uk  to order your medication.

If you have not yet registered for the new service please download the form below and return it to the surgery as soon as possible.  

Until further notice, registration forms can be emailed to our dedicated email address* RECEPTION.Z00471@GP.HSCNI.NET 

Registration Form

Repeat prescriptions can also be ordered by leaving your completed green slip or written request into the box at the surgery entrance.

Patients with no acess to the internet can request repeat prescriptions via our automated voicemail system by dialling the usual number on 028 4062 3303 and selecting the option for repeat prescriptions

Prescription requests will be processed within 2 working days

*please note: this email address is for registration forms only and is not monitored. Please do not send queries or requests for medication as they will not be responded to.

If you require a prescription for an acute condition please telephone the Surgery and leave the details of your condition and your prescription request with the receptionist.

In line with DoH guidance, prescriptions for antibiotics will not be issued over the telephone; patients are required to see a GP before an antibiotic can be prescribed.

If you require an antibiotic for a suspected UTI please bring a sample of urine to the Treatment Room for the Nurses to test.  If necessary, a prescription will then be issued.

Acute prescription requests can not be taken after 4.30pm .

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 10am.
• fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.