NEW IT SYSTEM 

Banbridge Group Surgery has recently changed to a new clinical IT system. We please ask for patience whilst we navigate these changes.

ONLINE SERVICES

• Online services, such as prescription ordering and appointment booking, via the patient-services website will be unavailable from 31st March 2025. Patients wishing to order repeat medications can do so by leaving the green slip from their prescription, into the postbox at the surgery or local pharmacy or by telephoning the surgery on 028 4062 3303 and selecting option 2 for repeat prescription requests. 
• From beginning of May, a new Online service will be available for appointment booking and repeat prescription ordering. Patients will be asked to re-register for this service and full details will be available on our website and facebook page. 

UPDATE ON ONLINE SERVICES

02/05/2025 - We are currently re-registering patients who were registered for online services prior to the IT system change.

Patients will receive an email from patient services with a PIN to enable them to access online services, please follow the instructions on the email carefully. 

Our staff need to register each patient for online services individually, so please be patient with us whilst we work our way through our patient list, which is over 22,000 patients. 

Please check your emails, including your junk folder regularly for your login details for our new patient services.